Be sure your pictures are legible before sending them. If you're trying to get this information to your CAS support technician, and you just want to take pictures of the information, we suggest using the Command Prompt instructions. Note: this file contains a lot of information to sift through. The '*' will actually be your computer name such as: CAS-123456 Look for a file name: NetworkAdapterConfiguration-*.xml.Powershell.exe -ExecutionPolicy Bypass -Command gwmi Win32_NetworkAdapterConfiguration | select * | Export-Clixml '$.xml'Ī blue PowerShell window should open and quickly close.

Copy and paste the following into the Open field:.If you're trying to get this information to your CAS support technician, we suggest using PowerShell as shown in the Provide to IT Technician section. Note:this may be a lot of information to sift through. Your MAC Addresses will be labeled Physical Address, one for each ethernet adapter.Your IP Addresses will be labeled IPv4 Address, one for each ethernet adapter.A Command Prompt window will open and your computer's NIC information will be displayed.Type the following in the Open field: cmd /k ipconfig.Press: Windows + R to open the Run WindowĪlternatively, Click: Start Menu then Click: Run.Type in ipconfig /all or getmac and it should execute both commands and the window will remain open such that you can see the output. View the Command Prompt window again and type the IP address to the left of the MAC (physical) address of the computer that you want to view into the Remote Desktop program Computer text box.

Hit Enter to execute the command prompt, or click on the cmd entry that appears. Click Start, All Programs, Accessories and Remote Desktop Connection. The command prompt doesn't disappear after execution of a program so, you can see the output as a result.Ĭlick the Start Button or press the Windows key.

In order for the command prompt to stay, you have to run those commands through the command prompt. This is the normal bahavior of command prompt applications, they close as soon as it is done. You have probably typed that into the Start Menu search dialog, which does execute the command but doesn't show it as the command prompt window disappears as soon as the command has been executed.

How to get mac address of pc